| Issue Number | Area of Impact | Description | Date Identified | Workaround | Fix Plan | Fix Status | Manual Reference Link |
|---|---|---|---|---|---|---|---|
| 1 | Change Orders, Extras, New Items | Sometimes on a draft change order, after adding an item to the change order in the new items area, the system prevents any changes to the item (price, reason, etc.) after the first save and displays an error message. | 5/19/2022 | The project item line number and contract item line number should be 4 digits, the system sometimes leaves off the leading zero ( 530 instead of 0530). Adding a leading zero to the 3 digit numbers and saving solves the problem. | The fields are being configured to add the leading zeros when needed and a call ticket has been created. | Closed | Adding New Items to a Contract Change Order |
| 2 | System Wide | When copying and pasting data into fields from Microsoft Word documents, certain text chacaracters do not display correctly after saving. They appear as the inverted question mark, "¿" | 6/9/2022 | N/A | User needs to update Microsoft Word settings | Closed | Updating Microsoft Word Settings |
| 3 | System Wide | When running a report that outputs in an Microsoft Excel file or other Microsoft Office file format, the report does not download and the system provides an ".htm" file that shows an error | 6/15/2022 | N/A | User needs to udpate Microsoft Edge settings | Closed | Updating Microsoft Edge Settings for Reports |
| 4 | Payments, Insufficient Materials | An update appears to have cause some materials that previously were approved to now show as insufficient. | 9/1/2022 | N/A | The issues has been verified to be inconsistent sources listed on DWRs and Sample Records. Office Technicians and Inspectors are advised to take note and care when recording material sources in the system. Reports are being developed to assist with data verification. | Closed | |
| 5 | Payments, $0 priced items | $0 priced items can cause the create payment estimate process to stop when a $0 priced item has any type of payment estimate exception that causes a payment item adjustment (insufficient material, overrun, etc.). | 11/2/2022 | Office Technicians are encouraged to process all material approvals and change orders prior to creating estimates. A DWR temporarily backing out the posting of the $0 priced item, with a negative posting, can temporarily allow estimates to be created until the proper material approvals and change orders for the $0 priced items can be processed. Once material approvals and change orders are processed to avoid payment exceptions, a followup DWR can be made to restore the original item posting. | TBD | Pending | |
| 6 | DWR, Item Quantities | On a DWR, an error is being returned when trying to post item quantities to the third decimal place. (example: 0.123) | 3/15/2023 | N/A | An emergency ticket has been submitted to DTMB to allow three decimal places for postings. | Pending | |
| 7 | Subcontracts, Approval Dates, DWR, Item Quantities | The 4.8 upgrade process appears to have caused data loss of the already entered approval dates for subcontracts. This is preventing the posting of quantities to subcontractors. | 3/15/2023 | The approval date can be manually re-entered to allow postings. | An emergency Ticket has been submitted to DTMB to restore the missing data. | Pending |
