Known Issues List

Issue Number	Area of Impact	Description	Date Identified	Workaround	Fix Plan	Fix Status	Manual Reference Link
1	Change Orders, Extras, New Items	Sometimes on a draft change order, after adding an item to the change order in the new items area, the system prevents any changes to the item (price, reason, etc.) after the first save and displays an error message.	5/19/2022	The project item line number and contract item line number should be 4 digits, the system sometimes leaves off the leading zero ( 530 instead of 0530). Adding a leading zero to the 3 digit numbers and saving solves the problem.	The fields are being configured to add the leading zeros when needed and a call ticket has been created.	Closed	Adding New Items to a Contract Change Order
2	System Wide	When copying and pasting data into fields from Microsoft Word documents, certain text chacaracters do not display correctly after saving. They appear as the inverted question mark, "¿"	6/9/2022	N/A	User needs to update Microsoft Word settings	Closed	Updating Microsoft Word Settings
3	System Wide	When running a report that outputs in an Microsoft Excel file or other Microsoft Office file format, the report does not download and the system provides an ".htm" file that shows an error	6/15/2022	N/A	User needs to udpate Microsoft Edge settings	Closed	Updating Microsoft Edge Settings for Reports
4	Payments, Insufficient Materials	An update appears to have cause some materials that previously were approved to now show as insufficient.	9/1/2022	N/A	The issues has been verified to be inconsistent sources listed on DWRs and Sample Records. Office Technicians and Inspectors are advised to take note and care when recording material sources in the system. Reports are being developed to assist with data verification.	Closed
5	Payments, $0 priced items	$0 priced items can cause the create payment estimate process to stop when a $0 priced item has any type of payment estimate exception that causes a payment item adjustment (insufficient material, overrun, etc.).	11/2/2022	Office Technicians are encouraged to process all material approvals and change orders prior to creating estimates. A DWR temporarily backing out the posting of the $0 priced item, with a negative posting, can temporarily allow estimates to be created until the proper material approvals and change orders for the $0 priced items can be processed. Once material approvals and change orders are processed to avoid payment exceptions, a followup DWR can be made to restore the original item posting.	TBD	Closed
6	DWR, Item Quantities	On a DWR, an error is being returned when trying to post item quantities to the third decimal place. (example: 0.123)	3/15/2023	N/A	An emergency ticket has been submitted to DTMB to allow three decimal places for postings.	Closed
7	Subcontracts, Approval Dates, DWR, Item Quantities	The 4.8 upgrade process appears to have caused data loss of the already entered approval dates for subcontracts. This is preventing the posting of quantities to subcontractors.	3/15/2023	The approval date can be manually re-entered to allow postings.	An emergency Ticket has been submitted to DTMB to restore the missing data.	Closed
8	Unattached Items	Currently, the system will incorrectly pay the entire posted quantity of an Unattached Item, up to that Payment Estimate period end date and does not account for any overrun based on related agency options settings.	7/28/2023	Currently running a SQL statement weekly, to proactively identify which contracts are affected, once identified Contracts will be manualy adjusted to assure proper payment.	Escalated APR-26692 to Critical status, will be a patch for APCM 4.8	Open
9	Materials Section within the Wiki	Please remove the phone number for the help desk as noted, below.	2/29/2024			Open	Materials Acceptance - AASHTOWare Wiki (state.mi.us)
10	Pay Estimate Exception, Item/Material being flagged as insufficient	A new known issue has been discovered within APCM and we are working with InfoTech to correct the issue.If materials are posted to the wrong source, our guidance has been to back out the posting with an opposite/negative posting if a DWR revision is not possible. This guidance is still valid, however we have discovered that in some instances the system is getting locked up and not resetting the insufficient flag, thus continuing to claim the material is insufficient even after the user has corrected the issue by posting a negative material / source posting.	8/20/2024	If you believe you are experiencing this known issue, please double check your materials, sources, and approval documentation to ensure that the item should be paid.  An override for the exception can be used to force payment remembering that you must add a comment when overriding the exception.	Other states have also reported this issue and we are working with InfoTech to get a patch to fix this issue.	Open