Issue Number Area of Impact Description Date Identified Workaround Fix Plan Fix Status Manual Reference Link
1 Change Orders, Extras, New Items Sometimes on a draft change order, after adding an item to the change order in the new items area, the system prevents any changes to the item (price, reason, etc.) after the first save and displays an error message. 5/19/2022 The project item line number and contract item line number should be 4 digits, the system sometimes leaves off the leading zero ( 530 instead of 0530). Adding a leading zero to the 3 digit numbers and saving solves the problem. The fields are being configured to add the leading zeros when needed and a call ticket has been created. Closed Adding New Items to a Contract Change Order
2 System Wide When copying and pasting data into fields from Microsoft Word documents, certain text chacaracters do not display correctly after saving. They appear as the inverted question mark, "¿" 6/9/2022 N/A User needs to update Microsoft Word settings Closed Updating Microsoft Word Settings
3 System Wide When running a report that outputs in an Microsoft Excel file or other Microsoft Office file format, the report does not download and the system provides an ".htm" file that shows an error 6/15/2022 N/A User needs to udpate Microsoft Edge settings Closed Updating Microsoft Edge Settings for Reports
4 Payments, Insufficient Materials An update appears to have cause some materials that previously were approved to now show as insufficient. 9/1/2022 Office Technicians are advised to override the insufficent material exceptions as needed to prevent improper payment. The issues has been verified to be inconsistent sources listed on DWRs and Sample Records. Office Technicians and Inspectors are advised to take note and care when recording material sources in the system. Reports are being developed to assist with data verification. Closed
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